Privacy Policy

SimplyfyBiz Inc. ("SimplyfyBiz", "we", "us", or "our") operates the website at simplyfybiz.com and provides business registration and incorporation services to Canadian entrepreneurs. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using our platform, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

1. Accountability

SimplyfyBiz is responsible for personal information under its control. Our Privacy Officer is responsible for our compliance with this policy and applicable privacy legislation. You may contact our Privacy Officer at [email protected].

2. Identifying Purposes

We collect personal information for the following purposes:

• To create and manage your account on our platform
• To process and fulfill your business registration or incorporation order
• To prepare and submit government filings on your behalf
• To process payments securely through our payment processor (Stripe)
• To communicate with you about your order, account, or our services
• To comply with legal and regulatory obligations
• To improve our platform and services

We identify the purpose before or at the time of collection. We will not use your information for any new purpose without first obtaining your consent, unless required by law.

3. Consent

By providing personal information to us, you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at [email protected]. Note that withdrawing consent may affect our ability to provide services to you.

4. Limiting Collection

We collect only the personal information necessary for the identified purposes. This includes:

• Identity information: first name, last name, email address
• Business information: company name, province, incorporation type, business structure
• Payment information: processed by Stripe — we do not store card numbers or banking details
• Account credentials: hashed passwords (we never store plain-text passwords)
• Technical data: IP address, browser type, device information, and usage logs
• Communications: messages you send us through our contact form or support channels

5. Limiting Use, Disclosure, and Retention

We use and disclose personal information only for the purposes for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfill those purposes or as required by applicable law.

We may share your information with:

• Stripe Inc. — for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Google LLC — if you choose to sign in with Google. Google's privacy policy is available at policies.google.com/privacy.
• Email service providers — to send transactional emails related to your account and orders.
• Government authorities — as required to complete your registration filing (e.g., Corporations Canada, provincial registries).
• Legal and regulatory authorities — where required by law, court order, or regulatory requirement.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Accuracy

We take reasonable steps to ensure that personal information is accurate, complete, and up to date for the purposes for which it is used. You are responsible for providing accurate information and notifying us of any changes. You may update your account information at any time through your dashboard settings.

7. Safeguards

We protect personal information using security measures appropriate to the sensitivity of the information, including:

• TLS/HTTPS encryption for all data in transit
• Encrypted storage of sensitive data at rest
• Bcrypt hashing for all passwords
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security reviews of our infrastructure

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Openness

We make information about our privacy policies and practices available to anyone who asks. This Privacy Policy is publicly available on our website. For questions about our privacy practices, contact us at [email protected].

9. Individual Access

Upon written request, we will inform you of the existence, use, and disclosure of your personal information and provide access to it, subject to limited exceptions under PIPEDA. To request access, contact us at [email protected]. We will respond within 30 days.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and associated data
• Withdraw consent to certain uses of your information
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

10. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though some features of our platform may not function correctly without them.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. For material changes, we will notify you by email or through a notice on our platform.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.